Privacy Policy
1. Information We Collect
When you register and use BC Game, we may collect the following types of information:
- Personal identification data: full name, date of birth, nationality
- Contact details: email address, phone number
- Financial information: payment method details, transaction history
- Identity verification documents: passport, national ID card, or driver’s license
- Technical data: IP address, browser type, device information, cookies
- Usage data: game history, betting activity, login timestamps
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your player account
- To process deposits, withdrawals, and other transactions
- To verify your identity in compliance with KYC and AML regulations
- To provide customer support and respond to your enquiries
- To send you promotional offers, bonuses, and platform updates (with your consent)
- To detect and prevent fraud, money laundering, and other illegal activities
- To comply with applicable laws and regulatory requirements
3. Data Storage and Security
BC Game employs industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored on secure servers and is accessible only to authorised personnel. We also support two-factor authentication (2FA) to add an extra layer of protection to your account.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable laws and regulations.
4. Sharing of Your Data
BC Game does not sell, rent, or trade your personal information to third parties. We may share your data with:
- Regulatory authorities and law enforcement agencies when required by law
- Payment processors and financial institutions to facilitate transactions
- Identity verification and fraud prevention service providers
- Technical service providers who support the operation of our platform
5. Your Rights
As a user of BC Game, you have the right to access, correct, or request the deletion of your personal data, subject to applicable legal requirements. To exercise any of these rights, please contact our support team via live chat.
6. Cookies
BC Game uses cookies to enhance your browsing experience, remember your preferences, and analyse platform usage. You may adjust your cookie settings through your browser at any time, though this may affect the functionality of certain features on our platform.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any significant changes will be communicated to users via the platform or by email. Continued use of BC Game following such changes constitutes your acceptance of the revised policy.